Hive Wellness

Our client approached us with the goal of empowering their users to take control of their health. Hive Wellness allows providers, insurers, and employers to predict health and take preventative measures earlier.

Role

Product Designer

Process

Double diamond

Timeline

2 months

Design process

We followed the Double diamond methodology to design an mobile application

Expert Interviews

Stakeholder insights, business goals, and problems were clearly expressed. Through it, we are able to identify the right problem and share the stakeholders' vision. We identified the following challenges.

Questions

Following expert interviews, we brainstormed and formulated questions that need to be answered in order to develop a solution that is user-friendly.

Opportunities

Also, it has allowed us to identify three major opportunities that can be our core value proposition

How might we?

We turned the statement into aspirational questions that create a welcoming environment for "out of the box" thinking.

Personas

The persona was developed based on insights from the lightning talks. This allowed me to develop an empathic relationship with the person I am solving for.

Jobs To Be Done

By studying JTBD, I gained a better understanding of why people take a particular path to solve their problems. To design an accurate user experience, we asked questions under six categories.

Use cases

With time, it became crucial to define the tasks a user could perform on the platform. In order to stay grounded to users' needs, we create key use cases first.

User Flows

I sketched out the first few flows as we talked with the client. We were able to see the flow as we spoke, and they could converge faster by the end of the sprint session.

UI Iterations

Due to the ambiguity, there were many iterations that ran through multiple feedback loops in order to find the solution. This allowed us to determine which solution best met the user's needs.

Prototype

A demo flow was put together to show investors and clients. You can view the prototype for the "Book an Appointment process" below.

Outcome

Show and tell prototypes and designs enabled the client to tell a story to potential investors about ways in which their solution could reduce time-to-market.

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